Refer to the table below for the terms and conditions and applicable fee for the change in course medium. To proceed with the request, you can call our helpline at 9513736499 or email us at wecare@allen.in with the required medium and course details. Once shared, the medium will be updated within 48-72 business hours.

You can access and cover your missed sessions through the recorded lectures available on your portal. Go to explore, click on "View your missed classes" and you will have access to the recently missed classes.

You can request a phase change where, subject to availability of seat and your performance, you will be transferred to a different phase for the same course. Refer to the table below for the terms and conditions and applicable fee for the change. To proceed with the request, you can call our helpline at 9513736499 or email us at wecare@allen.in with the required details. Once shared, the phase will be changed within 48-72 business hours.

You can reach out via call (9513736499) or email (wecare@allen.in) within 15 days from the start of your course. Kindly mention your current course, preferred course, medium, and commencement date. Our team will inform you about the applicable charges (as per transfer policy) and fee difference/refund (if any). Once confirmed, the change will be processed.

As per the policy, a course can be changed from recorded to live or vice-versa. Refer to the table below for the terms and conditions and applicable fee for the change. To proceed with the request, you can call our helpline at 9513736499 or email us at wecare@allen.in with the required details. Once shared, the course will be updated within 48-72 business hours.

Batch change is possible only if the desired batch with the shift (morning/evening) is available. You can call us at 9513736499 or email wecare@allen.in, mentioning your current and preferred batch timings. Our team will check the availability and assist you accordingly.

Yes, you can raise the request by calling us at 9513736499 or emailing wecare@allen.in within 15 days from the course commencement date, along with the reason for the change. If a seat is available in the requested batch, the request will be processed.

Course or phase changes are not allowed in Test Series, DLP courses, or recorded-only courses. Course changes are permitted only in Live or Live+Recorded courses as per the transfer policy.

Yes, you can request a course change from Online to Offline by calling our helpline at 9513736499 or emailing us at wecare@allen.in. Our team will inform you about the fee difference and share the payment link. Once the payment is completed, the course will be updated. Please note, this request will be considered only upon approval.

To request a course change from Offline to Online, you can call our helpline at 9513736499 or email us at wecare@allen.in. Alternatively you can connect with your offline branch to process the request at earliest.